Clinical services
- Home and on-site consultations for staff
- Scheduled reviews and chronic-condition management
- Coordinated diagnostics and laboratory testing
- Medication coordination and delivery
- Home nursing and post-hospital care
Corporate, embassy & institutional
Retained medical cover for
Retained medical cover for
organisations in Abuja
Doc2Go provides retained home and on-site medical cover for companies, international organisations, embassy staff and their dependants in Abuja. Each programme has an assigned clinician, defined coverage hours and response commitments, confidential record-keeping, and medical reporting suitable for insurance and HR purposes. Scope and pricing are set out in a written proposal.
An assigned clinician
A named clinical point of contact for your organisation, not a rota of strangers.
Documentation that clears
Itemised invoicing and signed medical reports suitable for insurer and HR requirements.
Defined commitments
Coverage hours and response times are written into your service schedule, not implied.
Scope of cover
What a programme covers
Scope is set per organisation. The following are the components most commonly included; the final schedule is agreed before contract.
Who is covered
- Employees and assigned personnel
- Spouses and dependants, where scheduled
- Visiting staff and delegations during their stay
- Multiple sites or residences across Abuja
Records and reporting
- Signed medical report for each attendance
- Itemised invoicing for reimbursement
- Confidential clinical records held for the patient
- Aggregate reporting to the organisation, with consent
Operating terms
How the programme runs
1
Coverage hours and response commitment
Coverage hours and the response commitment for each category of request are defined in your service schedule and agreed before contract, rather than published as a blanket figure. Commitments are set against the clinician roster assigned to your account.
2
Escalation path
Each account has a defined escalation route: assigned clinician, then clinical lead, then coordination of ambulance transport and admission to a receiving hospital where required. Escalation contacts are issued to your nominated administrator at onboarding.
3
Confidentiality
Clinical records belong to the patient. Doc2Go does not disclose an individual's clinical information to an employer without that individual's consent. Organisational reporting is provided in aggregate, or with explicit consent where an individual report is required for insurance or HR purposes.
4
Account structure and billing
Programmes run on a retainer account with agreed billing terms. Attendances are itemised so that costs can be attributed to a department, a cost centre, or an individual insurance claim. Payment is accepted in NGN, USD, GBP and EUR.
5
Governance
Clinician roster details, MDCN registration numbers and indemnity documentation are provided with the proposal and are available to procurement on request.
Exclusions
What this service is not
Doc2Go is not an emergency service. In a life-threatening emergency, call 112 or go to the nearest emergency department immediately. Doc2Go provides urgent but non-emergency care, and can coordinate ambulance transport and onward hospital admission.
- Doc2Go does not operate an accident and emergency department or an intensive care unit.
- Doc2Go does not perform surgery. Procedures requiring theatre are referred to a receiving hospital.
- Hospital admission charges, specialist fees and third-party diagnostics are billed by those providers.
- Items outside the agreed schedule are quoted before they are provided.
Procurement questions
Answered directly
Scope is set per organisation. A programme typically covers home and on-site consultations for staff, scheduled reviews, coordinated diagnostics and medication, and an assigned clinical point of contact. Cover for dependants and visiting personnel can be included. The exact scope, coverage hours and response commitment are set out in your service schedule before contract.
Yes, where the service schedule provides for it. Organisations commonly extend cover to spouses and children, and to visiting staff or delegations for the duration of their stay in Abuja.
Doc2Go issues a medical report for each attendance, and can provide reporting to the organisation for insurance and HR purposes within the limits of patient confidentiality and the employee's consent. Clinical records remain confidential to the patient and are not shared with an employer without consent.
Clinician roster details, MDCN registration numbers and indemnity documentation are provided with the proposal and are available to procurement on request.
No. Doc2Go provides urgent but non-emergency care. In a life-threatening emergency, call emergency services on 112 or go to the nearest emergency department immediately. Doc2Go can coordinate ambulance transport and onward hospital care, but is not an emergency service.
Programmes are scoped to the organisation and priced accordingly. Pricing is issued in a written proposal following a scoping conversation; no retainer pricing is published.
Request a scoped proposal
Tell us the number of people covered, the sites involved and the hours you need. We will return a written proposal with scope, service schedule, governance documentation and pricing.